Root Organic is a group of people that truly want to provide a safe alternative to pharmaceutical drugs so people can live a long, happy, healthy and pain-free life. This passion drives them to produce amazing, 100% organic medicinal products for the Boulder area and beyond.
Our Green is Clean – 100% Organic
There are absolutely NO pesticides, herbicides, insecticides, or fungicides in our medicine. Root Organic draws from age-old organic gardening techniques, using natural fertilizers, light and good ol’ H2O to produce a beautiful indoor product.
Root Organic promises to provide hands-on client education about our 100% organic medical grade cannabis, bubble hash, keif and edibles – and support our patient’s true healing with health and wellness services at our Mind and Body Spa. Our production facility offers off-site consulting services to patients, caregivers, and other MMC’s that wish to learn about organic gardening.
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Pretty upset how I was treated yesterday by the staff at ROOT. Was treated like I did not matter as a customer by a non friendly person that stated they were the owner.
Had a situation where I was double charged for meds, roughly $12 was my bill total, the charge hit my cards 2x. I went in to try and resolve the issue with the store directly and was shown the door. I attempted to show both charges to the person who said they were the owner but was told I needed to wait for them to balance their books for the week, then if they had an overage they would refund me. I would understand if I had purchased a larger amount of meds from them, but were talking a charge of about $12. It was also suggested by the owner to handle the situation through my bank, the so called owner at ROOT would not budge. I finally said I would not be back if they weren’t going to help me, and was told have a good day.
Terrible experience, will not be back.
If this was the owner, they need to work on their customer service skill dramatically. With so many dispensaries in Boulder, ROOT is not anything special. There are plenty of places with really good meds at even better prices. This store just happened to be open on Labor day, so they caught my business.
I suggest you find somewhere else to shop in Boulder, ROOT is a bit out of the way for most folks out @ 55th and Arapahoe anyway. Stay near the hill or downtown and you’ll do just fine finding great meds at fair prices.
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